Urban LT 6" profile was fitted throughout the whole of the hall, landing and renovated lounge. A particular problem solved was the new bi-folding sun room doors that took out a whole wall and created a cold front. This was overcome by the use of the Deco Profile, laid flat on its back across the threshold to provide a curtain of heat right where it is needed most.
Dear Martin,
It is rare, if ever, that I take time out to write anything other than a complaint about shoddy goods or poor service, maybe my Victor Meldrew years are upon me sooner than I thought!
However on this occasion I felt that I could not miss the opportunity to congratulate you and the DiscreteHeat team on such a marvellous product and service.
After many false starts and delays I have finally been able to take delivery of my ThermaSkirt heating system. From the outset on finding your company on the internet and in particular my dealings with Ethan, you have helped to restore my faith in customer service. Ethan made two visits to my home during the construction phase of my new extension and nothing was too much trouble for him, he was a valuable source of advice and his assistance has proved invaluable, he is a credit to your company and a shining ambassador for your ThermaSkirt product.
As to your ThermaSkirt, I was initially sceptical and only sought you out after being told my flooring was unsuitable for underfloor heating. How wrong could I be? How anyone could go down the expensive and time consuming avenue of underfloor heating when faced with a choice of your innovative ThermaSkirt is beyond me; for the price of a couple of designer radiators I have a sleek, unobtrusive and superb heating system in my hall and large extension. It works superbly, looks fantastic, heats the room brilliantly with no cold spots and is cheap to run. ThermaSkirt truly is win, win, win!!!!
I am so impressed with your product, customer care and service that I have no hesitation in recommending ThermaSkirt to anyone. In fact, if you have any potential customers who are unsure or wavering and they want to see the system installed and working I would be only too happy to allow them to come and view mine.
Once again congratulations on your ThermaSkirt product and please pass on my thanks to Ethan and Carl for their invaluable assistance.
Regards
Alan LittleHales
Wolverhampton
